FAQ

Please feel free to browse our frequently asked questions page for answers you may have about our products, services and branch procedures. Should you see a question that is not listed, you can contact us here. To get started, you can choose the section that applies to you and click on the question to see the answer below.

Contractors

Roof Centre has many benefits to offer the contractor. Our News and Media Centre pages provide articles and videos on products and manufacturers. Easily find branch information on our Locations pages such as hours of operation, address, freight policy and news!

Creating an account is easy. Click here to get started.

You can either apply online or request an application in store. For information on applying for a Roof Centre account, please see our credit page to find out what applies to your area.

Roof Centre can surely deliver to your jobsite to save you time and money. See our Freight & Delivery page for more information or contact your local Roof Centre.

Homeowners

Yes, see your local Roof Centre store for product information and talk to a Sales Representative.

You may purchase in store at either of our Okanagan locations. Please visit our Locations page to find a branch nearest you.

Yes you may return products, restocking fees may apply. Some products are non-returnable, please reference our Terms of Sale for more information.

Yes. See your local Roof Centre's location page and view the Freight Policy or contact your local branch.

Currently Roof Centre does NOT deliver on weekends. Please contact your local branch for more information regarding weekday delivery availability. Please refer to our Locations page for branch details.

Yes, we are able to deliver on rooftop if the applicable fleet is available and conditions permit us to do so. All safety guidelines apply to our rooftop deliveries.

You may consult your local directory or use online sources to find the right contractor for you. Be sure to visit our “Top 5 things to ask a Contractor” page to assist with your search.

You can use one of our many design tools on our Design Tools page to virtually preview product on your home before installation.

Please consult with the manufacturer’s website for this information.

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